Optional purchases and support email
The core checker stays on your device. For an optional practice-pack purchase, Stripe hosts checkout and processes your payment and billing information under its own policy. We do not collect card numbers on PassPull. A purchase does not subscribe you to marketing.
The download service checks your Stripe checkout reference, paid status and the exact product to release the files. That reference grants access to your download; keep it private. The current tab may keep it in session storage to allow a retry. Closing the tab or clearing browser data removes that local copy. Purchase and refund records are retained by the payment provider; contact us for applicable privacy requests.
Cloudflare delivers and protects the website and download service and can process ordinary request metadata. We do not send calculator setups to Stripe or email providers, add advertising pixels, or enable website usage analytics. Operational host logs are distinct from product analytics.
Support email can pass through Gmail, Cloudflare forwarding and Brevo. Brevo's transactional tracking is configured to anonymize open/click reports, but delivered messages can still contain an open pixel and rewritten links. Individual tracking for unknown-consent contacts is disabled. Support and purchase communications do not imply consent to marketing.
Calculations and local storage
Your wire counts, loads, and conduit inputs are processed on your device. Named saved pulls use this browser’s local storage. Your most recent valid working setup is kept in session storage so it can survive a reload or a visit to a guide in the same tab.
Delete individual records in Saved Pulls. Clear all removes the working draft; clearing the site’s browser data removes local saved pulls too. Local records are not a cloud backup and are not synced between devices.
Website requests and support
The hosting and network providers may process ordinary request information, such as IP addresses, requested pages, and browser details, to deliver and protect the site. Fonts and site imagery are served with the app. Following an external reference takes you to a third party’s site.
If you email support@passpull.com, your email provider and ours process your message. Send only what is needed to reproduce the issue. Use the same address for questions about privacy or a support message you want removed.